Whether you’re new to Mac or an experienced user, the AppleCare Protection Plan helps you get the most from your Mac. For up to three years from your computer’s original purchase date, you get access to Apple’s award-winning telephone technical support for questions about Apple hardware, Mac OS, iLife, and iWork. And you get global repair coverage for your Mac — both parts and labor — through convenient service options.

Overview

Get the most from your Mac

Every Mac comes with complimentary telephone technical support within 90 days of your Mac purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer’s purchase date. You can call Apple’s award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we also offer convenient service options around the world.

One stop for technical support

Because Apple designs the computer, the operating system, and many included applications, just one phone call can help resolve most issues with your Mac. Whether you are sitting in the comfort of your home or office or on the go, you can get direct access to Apple’s experts for questions on a wide range of Mac topics, including:

• Mac troubleshooting
• Using the Mac OS X operating system
• Quick how-to questions about iLife and iWork
• Connecting to printers and AirPort networks

Peace of mind

The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world — perfect whether you work at a desk or travel with your Mac. Service options may include the following:*

• Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
• Mail in your Mac using a pre-paid shipping box provided by Apple

Comprehensive coverage

The AppleCare Protection Plan also covers the following when you use them with your Mac:

• Included accessories such as the power adapter
• Apple memory (RAM)
• AirPort Express Base Station, AirPort Extreme Base Station, and Time Capsule
• One Apple Cinema Display provided that the MacBook Pro and the display are purchased together