Home| Sign In|About Us|How to Pay|Warranty|Contact Us|Forums
  Display Price: 
0 items - $0.00
SEARCH    
Free Freight over $79 is here to stay !!
All online purchases over $79 will get free freight throughout NZ !! Get the best selection of PC/Mac/Gaming gears here at Playtech today.
Midnight release & console lan party for Halo Reach?
Hell Yes!!!!
No, I don't mind waiting till the morning to receive the game.
I can't attend on a Monday night :(



Playtech Advantages

PlayTech warrants to the original purchaser that any PlayTech branded/supplied hardware will be free of defects in workmanship and materials for the period of your warranty, which is measured from the date of delivery. This limited product warranty does not include: 
  ** product for which PlayTech has not received payment;
** non-PlayTech branded or supplied hardware products and accessories;
** software, including the operating system;
** product that has been damaged by actions that are beyond PlayTech's control, including without limitation, impacts, fluids, fire, flood, wind, earthquake, lightning or similar disaster, war, strike, lockout, epidemic, destruction of production facilities, riot, insurrection, or material unavailability; or
** product that has been damaged through misuse, abuse or mishandling, including without limitation the unauthorized modification of the system as a whole or any individual component, and/or the attachment of peripheral devices.
 
During the warranty period, PlayTech will, at its option: (1) provide replacement parts necessary to repair the product; (2) replace the product with a comparable product; or (3) refund the amount you paid for the product, less depreciation, upon its return. Replacement parts or products will be new or serviceably used, comparable in function and performance to the original part or product, and warranted for the longer of fourteen days or the remainder of the warranty period. Any additional purchases or upgrades will not extend this warranty.

EXCEPT FOR THE WARRANTIES EXPRESSED IN THIS AGREEMENT, PLAYTECH DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE APPLICABLE LAW. THE TERM OF ANY IMPLIED WARRANTIES THAT CANNOT BE DISCLAIMED ARE LIMITED TO THE TERM OF THIS AGREEMENT. PLAYTECH'S AND YOUR MAXIMUM LIABILITY TO THE OTHER IS LIMITED TO THE PURCHASE PRICE YOU PAID FOR PRODUCTS OR SERVICES PLUS INTEREST AS ALLOWED UNDER THE APPLICABLE LAW. NEITHER YOU NOR PLAYTECH WILL BE LIABLE TO THE OTHER FOR PROPERTY DAMAGE, PERSONAL INJURY, LOSS OF USE, INTERRUPTION OF BUSINESS, "DOWN TIME", PURCHASER'S TIME, LOSS OF USE OF RELATED EQUIPMENT, LOST PROFITS, LOST DATA OR OTHER CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR SPECIAL DAMAGES, HOWEVER CAUSED, WHETHER FOR BREACH OF WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), ABSOLUTE OR STRICT LIABILITY OR OTHERWISE, OTHER THAN THOSE DAMAGES THAT ARE INCAPABLE OF LIMITATION, EXCLUSION OR RESTRICTION UNDER THE APPLICABLE LAW. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. 

PlayTechCare: Advanced Technical Support

PLAYTECH systems are built with the latest cutting-edge hardware, delivered to you free of defects in workmanship and materials, and warranted for one year. PLAYTECH understand the importance of strong NZ LOCAL support for your equipments, and offers the following options to bring your peace of mind over your technology investments 

  • Phone Support : PLAYTECH systems are build in NZ and supported in NZ . Many international PC manufacturers believe that all PC's are the same and oursource "call center" support system for their service departments, the result, long wait on the phone and lack of local unique PC environment. In the unlikely event that a problem occurs with your system or component, you are assured that our PLAYTECH technician can provide you with fast up-to-date expert knowledge at the highest level possible.
     
  • Upgrade or Repair : For those who do not have the time or experience to install a new part, the process is incredibly easy. To do an upgrade on your current PLAYTECH PC system simply send your system back to the PLAYTECH with the peace of mind that your new components will installed by our professional experts. The part will be installed and your system will be reintegrated from the ground up, including all current optimizations and benchmarks. Think of it as a shop session for your system. Same goes with repairs on your PC, our dedicated Service team will treat your PC with latest diagnostic tools and give you a progress report of the diagnostic so you know what is going on. Our fast repair turn around time (3~5 working days max) combined with our professional and friendly staff make PLAYTECH the first class computer service centre in town.
 

To obtain service under this warranty, follow this procedure:

You may reach our technical support agent at (0508) PLAYTECH or rma@playtech.co.nz , Please have your invoice number or the serial number of the purchased product available. Alternatively you can download a copy of our Return Material Authorization form from here (create short cut to download), fill our as much detail as you possibly can, and fax or email back to us at (09) 4151028 or rma@playtech.co.nz