Click & Collect
Between 1-3pm Weekdays we will be allowing "Click & Collect" Customers to pick up their orders. Orders placed before 12:30pm should be processed and ready for pickup "same day" but PLEASE wait for the pickup confirmation email before heading over.
See below for our PICKUP PROCEDURES.
Tech Support, RMA Pickup & Drop Off
Between 11am and 1PM we will be acception drop-offs for Tech Support, RMA and Service jobs. Before you drop off you MUST have received confirmation from our support team that they are ready to receive the gear.
NOTE: We will not be available to diagnose hardware on the spot or "while you wait" and you will not be able to enter the playtech premises to troubleshoot. All communication between drop-off and pickup will be handled exclusively through our support portal.
See below for our DROP OFF PROCEDURES.