COVID-19 Statement from PLAYTECH

UPDATED 26/03/2020 11:30pm

We’ll be right back……

 

Kia Ora Playtech customers,

Due to the recent developments in the COVID-19 situation in New Zealand and the interests of public health and safety, we’ve decided to make some adjustments to how we’ll be operating during the Alert Level 4 period as we unite against COVID-19.

From 24th March we had closed our Showroom, Service Center and Warehouse Operation. Shopping Online is still available over the next 4 weeks. However, Playtech will be unable to deliver until level 4 lockdown has been downgraded

We understand that computer hardware procurement and IT services are an essentail services to all of our business and consumer customers today. We are currently waiting for confirmation from central government to resume operations provide our services in any capacity once again. We are committed to following the governments best practices and working together with our staff and community to ensure we take effective steps to minimize the spread of COVID-19.


Our office team will still be operating remotely from home in a limited capacity, and we will be able to assist with enquiries via email and live chat.

You can email us at:

Sales Enquiries sales@playtech.co.nz
Tech Support and Returns support@playtech.co.nz
General Enquiries hello@playtech.co.nz
Account queries and Admin manager@playtech.co.nz


Please note: we are monitoring the situation closely and will likely update these processes as the situation develops, please check back here regularly for details.

I'm expecting a delivery, Is my package safe?

“Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.” - Quoted from the World Health Organisation.

All shipped orders will be picked up and dropped off using a contactless delivery, until we receive word from central government that is safe for procedures to return to normal.

Thank you for all your support and patients, stay safe and look after your family, friends and community. 

Ngā mihi nui,

Team @ Playtech

Stay up to date with us on facebook:

https://www.facebook.com/PlaytechNZ/

Follow us on twitch where we'll be streaming during the lockdown:

https://www.twitch.tv/playtechgaming


More info on Covid-19:

https://covid19.govt.nz/

https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus

https://www.who.int/news-room/q-a-detail/q-a-coronaviruses

 

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