Help us to Help You.
We currently have over 20,000 products listed on our website, so as you can probably imagine it's hard for us to be experts in everything! (we do try though!) This means that sometimes if you've got a faulty product it's best to speak to the manufacturer first so that they can help you troubleshoot your problems.
That way, if the goods are deemed faulty they can issue you with a reference number that you can give to our team to streamline the return, repair or replacement of your product!
Please note, we're always happy to take a look at faulty products purchase from PLAYTECH, this is just a suggestion that will help speed up your warranty claim.
|Acer||Please call 0800 223 769 for services|
|AOC||Please call 0800 426 677|
|APC||Please call 0800 333 373 for forward replacement|
|Apple||Please call 0800 692 7753 or see www.apple.com/nz/contact/|
|ASUS||Please call 0800 278 778|
|Brother||Please call 0800 454 677 (DOA) or 0800 500 751(warranty)|
|Dell Monitor||Please call 0800 444 617|
|D-Link||Please call 0800 900 900 and request a case number before returning|
|Dynamix||Please call 09 415 9002|
|Lenovo||Please call 0508 770 506 for services|
|Linksys||Please call 0800 441 528 and request a case number before returning|
|Netgear||Please call 0800 174 600|
|Samsung||Please call 0508726786|
|TP-Link||Enter ticket at www.msi.com/support|
|Razer||Enter ticket at support.razer.com|
|Logitech||Please call 0800 743 967|
You can read our full return and refund policy here:
Ready to talk to us?
Once you're ready to begin the returns process, just click the button below to open a support ticket.
Once you've filled out the form with your details, one of our team will be in touch shortly!