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What Does 5% Coverage mean?
‘5% coverage’ is a measure that most printer manufacturers use to calculate the number of pages that can be printed with one cartridge. It means that 5% of the whole page is covered in ink or toner. When doing the calculation, printer manufacturers assume basic type with no bold characters, no graphics, and no pictures.
What does standard yield mean?
The ink or toner cartridge prints a standard number of pages at 5% coverage.
What does high-yield mean?
A high-yield cartridge will print more pages than a standard yield cartridge. Although the initial outlay is higher, the cost per page is lower.
What does super-high-yield mean?
Super-high-yield cartridges give you an even lower cost per page, because they print even more pages.
We’re known for high-quality robust products and leading technology. But what sets us apart from our competitors is the great 'Brother experience.' We don’t abandon you when you walk out the door. Think about how Brother compares with other leading brand on key features of our commitment to giving you great service:
- New Zealand Helpdesk
- 7-day a week support
- 4-year onsite warranty commitment.
A note on non-genuine consumables
Brother has the most responsive customer warranty offer in the market. Part of our commitment to you, is to provide exceptional service and unrivalled warranty support. We do this by offering a 4 year on-site warranty if you use genuine Brother consumables.
We at Brother are aware of some compatible and refill companies suggesting that your Brother warranty is preserved, even if you should use non-genuine Brother inks and toners.
This misrepresents the situation – the use of non-genuine consumables will affect a warranty claim for any of the direct printing functions of your printer. We are not able to guarantee the performance of other people’s products, or the damage they might cause, if used in our machines.
In the event you chose to use compatible or refilled products in your Brother machine, your eligibility to participate in our 4 year onsite warranty promise becomes void. While your warranty would reduce to a standard 12 months Return To Base warranty, even this would not apply if the presenting fault is attributable to the non-genuine consumable you used.
A safe way to ensure that you are buying genuine Brother consumables, is to look for the Brother logo on the packaging. If the product does not have our logo, it is not genuine and may void any warranty claim. If in doubt, you can contact our NZ Helpdesk Team on 0800 329 111
Avoid future hassles and cost by ensuring you use genuine Brother consumables – you’ll also have Brother’s 7 day New Zealand Helpdesk and nationwide technical support team at your side.